SHIPPING & RETURNS
Shipping Policy
• Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays).
• Shipping Options: We offer standard and expedited shipping via trusted carriers. Shipping costs and delivery times are calculated at checkout.
• Free Shipping: Enjoy free standard shipping on orders over [insert amount].
• Tracking: Once your order ships, you’ll receive a tracking number via email to monitor its progress.
• International Shipping: Available to select countries. Customs fees, duties, and taxes are the responsibility of the customer.
Returns Policy
• Eligibility: Returns are accepted for unopened, unused products within 14 days of delivery. Items must be in their original packaging.
• How to Initiate a Return: Contact us at [insert email] with your order number and reason for return to receive a return authorization.
• Return Shipping: The customer is responsible for return shipping costs unless the item was damaged or incorrect.
• Refunds: Refunds will be processed to the original payment method within 7 business days after we receive and inspect the returned item.
• Damaged or Incorrect Items: If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue, and we’ll send a replacement or process a refund.